Q. I signed up for a library card online, now the computer is saying my card is expired. What should I do?

When you apply for a library card online, you have to come into the library to get a permanent card* within 30 days.  Please visit any of our locations to get your library card. Please see "Library Cards" for additional information. 

*All permanent Pasadena library cards expire every 3 years, so we can ensure your contact information and account are current. If you have not moved or changed phone/email address, we can renew your card for another 3 years. Just contact us by phone, Ask Us, or in person at any location during operating hours. If you need us to update any of your contact information, please let us know.