Q. The Library app (PPL2Go) doesn't seem to be working. Is there a known issue?

The Library app, PPL2Go, is not available. While we investigate alternative app solutions, there is a convenient way to access your account via our mobile website. All your account information and catalog features are available in our mobile site, and you can visit our events calendar, research databases, eResources and more in our mobile site. For quick access to our mobile site, add a tile to your phone or tablet home screen. Follow the steps at https://www.cityofpasadena.net/library/ebooks-and-audiobooks/#pplmobile to setup this shortcut.

Please note that our mobile website is not an app, so you won't be able to keep your account logged in. If you would like a way to store your barcode in your smart device, we recommend apps like Card Star or Key Ring. You can store family members' cards there as well, so they are available and scan-able when you are picking up holds for a member of your household.

We apologize for the inconvenience and will continue investigating alternative app solutions.

Thank you for your patience, and for your patronage!