We can help you with your account! If you already have an account with us, you should not compelte the self-registration for a T-Card. No matter what, we can help you get access--contact us for help. We will ask for verifying information, such as name, address, telephone, and/or California DL/ID number to confirm we are finding your account. We can update expired accounts, make changes to address and phone, or reset/verify your PIN, if necessary, and provide you with your barcode for using our resources.
Ways to contact us:
- Telephone: Call any Pasadena Library location during open hours
- Ask Us! (email) request
- Live Chat (Mon-Sat, 10 am - 5 pm)